Client Retention Specialist

Client Retention Specialist

Job Summary:

DISH is offering a significant opportunity to become part of their distinguished Inside Sales & Retention team as a Retention Account Executive. Through this, you'll be able to influence customers' decisions regarding DISH's products and services, and perform an essential role within the team. You'll have a chance to build your knowledge and skills thanks to the lack of cold-calling, uncapped commission earning potential, and access to top-notch training and resources. Plus, you have the assurance of a $17.75/hour pay alongside an expected yearly earning of $64,000, with top performers earning six figures.

Job Duties and Responsibilities:

• Increase sales for DISH and Boost by utilizing active listening and persuasive selling techniques when handling inbound calls.
• Evaluate the specific necessities of each consumer and recommend personalized solutions that offer outstanding value.
• I exhibit remarkable resiliency in my approach to overcoming obstacles and maintaining unwavering focus on my sales goals.
• To maximize your effectiveness in sales, it is essential to proficiently manage time, stay open to iovative selling tactics, and strive for career progression.
• For sustainable success, businesses must prioritize building and fostering strong client relationships while ensuring top-notch service and satisfaction.
• Maintain accurate customer information for smooth future references and follow-up.
• Improve the quality of customer service by recording and addressing every issue raised by the customer.

Qualifications and Experience:

• Expertise in effectively communicating using different mediums, such as speaking, writing, and interacting with others.
• A high school diploma is a must-have but candidates with a college degree are highly desired.
• The candidates need to pass through all the pre-employment screening procedures, including a drug test.
• For potential candidates, it is imperative to be available for on-site, full-time work at one of DISH's Direct Sales outlets.
• Commitment to work as per designated schedules with no constraints on availability, even on weekends and holidays.
• The possession of a smartphone or any other network-enabled device is a prerequisite that caot be overlooked.

Benefits of the Position:

• Individuals who are highly competitive will be rewarded with a base pay of $17.75 hourly plus the chance to earn unlimited commission.
• Possibility of a substantial additional income based on one's performance and achievements.
• With paid training and professional development, you can ready yourself for a future of career advancement.
• The company offers comprehensive medical, dental, and vision insurance benefits to support employee health and well-being.
• Offering a range of sought-after benefits is a cornerstone of this organization, providing employees with perks such as paid time off, a 401(k) program with the company contributing, an employee stock purchase plan, and tuition reimbursement to support their professional development.
• Receive complimentary DISH TV programming for your household, plus discounted plans for Sling TV, Boost Mobile, and Boost Infinite.
• The Rewards and Recognition program is a unique scheme that offers employees the opportunity to earn food days, valuable prizes, and memorable trips as recognition for their outstanding contributions.

About DISH:

DISH is dedicated to promoting talent and ensuring that individuals are not held back by artificial barriers. As an Equal Employment Opportunity Employer, the company is committed to creating an inclusive workplace that empowers all qualified candidates. DISH provides reasonable accommodations for individuals with disabilities and fosters a culture of diversity and inclusion where doors are opened for everyone.