Customer Retention Specialist

Customer Retention Specialist

Job Summary:

DISH is looking for ambitious individuals to join their team and help showcase the benefits of our products to customers. This is the perfect chance to grow your career and become an integral part of a thriving company.

Job Duties and Responsibilities:

• Efficiently marketing DISH and Boost products to current and potential customers.
• Evaluating the requirements of clients and providing customized options to ensure optimal benefits.
• Persisting in the face of adversity and remaining committed to sales targets.
• Being able to effectively manage your time and adapt to new sales methods can greatly impact your success in the industry.
• Developing and sustaining solid customer coections while guaranteeing their contentment with exceptional service quality.
• Maintaining accurate records of customer information is essential for proper billing and demographic documentation.

Requirements of the job:

• Superb ability to communicate effectively through speech, writing, and interpersonal interactions.
• A certificate of completion from a secondary institution (individuals with a bachelor's degree preferred).
• An applicant's readiness to submit to pre-employment screening, such as drug testing.
• The requirement of being present at a Direct Sales location and being able to work full-time.
• Flexibility to work variable schedules, with availability on weekends and holidays.
• An active internet coection and possession of a smartphone or gadget are necessary to access the online world.

Benefits of the Position:

• Our company offers a commission program that has no limits and doesn't involve cold calling.
• Aspirants can explore various growth prospects that offer a chance to climb up the professional ladder and earn lucrative profits.
• In order to reach your full potential in your career, it is important to receive thorough training and continuous development opportunities.
• The package of advantages offered comprises medical, dental, and visual care plans for an individual's well-being.
• The company offers several incentives to its employees, including paid time off, a 401(k) plan with company match, an Employee Stock Purchase Plan (ESPP), and tuition reimbursement.
• Free DISH TV programming bundled with discounted plans for Sling TV, Boost Mobile, and Boost Infinite.
• A program that acknowledges and rewards employees with a wide range of incentives, prizes, and trips.

The salary for this job is structured around a base pay of $17.25 an hour and a limitless commission potential. The ideal yearly income for this position is $64,000, but top performers frequently make much more than six figures aually. Moreover, within the first year of employment, the option of receiving a promotion with a raise in both title and hourly pay is available.

About Company:

DISH, an EchoStar Company, is a leader in coectivity solutions with over 40 years of industry experience. Our diverse portfolio includes satellite television, live-streaming, smart home installations, and mobile services. As we embark on building America’s First Smart Network™, we remain committed to delivering iovative solutions to meet the evolving needs of our customers. With a focus on equal opportunity and talent development, DISH fosters a culture of growth and success for all employees