Call Center Sales Agent

Dish

Dish

Location : Jackson, NJ, 08527

Job Type : Full Time

Date Posted : 28 April 2025

Call Center Sales Agent

Job Summary of Call Center Sales Agent:

This role involves engaging with new and existing customers through a consultative sales approach to position and sell products and services. The role focuses on understanding customer needs, providing tailored solutions, and maintaining customer relationships. This is a 100% inbound role with no cold calling, offering paid training and uncapped commission opportunities.

Job Duties and Responsibilities of Call Center Sales Agent:

  • Sell products and services to new and existing customers using a consultative approach.
  • Assess customer needs and provide value-driven solutions.
  • Maintain resilience and focus while handling customer interactions.
  • Efficiently manage time, navigate systems, and perform real-time data entry.
  • Stay up to date on product offerings, promotions, and competitive advantages.
  • Deliver excellent customer service to build and maintain customer relationships.

Qualifications and Experience of Call Center Sales Agent:

  • Competitive mindset with a strong drive to achieve sales targets.
  • Opeess to learning, applying feedback, and growing professionally.
  • Ability to effectively engage with customers and build trust.
  • Reliable and accountable in meeting commitments and maintaining performance standards.
  • Strong ethical standards with honesty and transparency in all interactions.
  • Persuasive communication skills to influence customer decisions.
  • Excellent verbal communication and active listening skills.
  • High school diploma or GED required.
  • Ability to work full-time on-site, including evenings, weekends, and holidays as needed.
  • Smartphone or device with an active network coection required.
  • Pre-employment screening required.

Benefits of Call Center Sales Agent:

  • Base pay of $20.50 per hour, with uncapped commission.
  • First-year on-target earnings estimated at $68,000, with top performers exceeding six figures.
  • 401(k) plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Paid training and time off.
  • Medical, dental, vision, and life insurance with Health Savings Account (HSA) options.
  • Complimentary DISH TV programming and discounts on Sling TV and Boost Mobile plans.
  • Tuition reimbursement for continued education.
  • Exclusive rewards and recognition programs with high-value prizes and incentives.

Salary:

  • Compensation range: $20.50 - $34.87 per hour.

About Company:

DISH, an EchoStar company, has been shaping the future of coectivity for over 40 years. The company operates across satellite television services, live-streaming, smart home installations, and mobile networks. Brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile. The Inside Sales & Retention team focuses on providing value-driven solutions to customers in a 100% inbound sales environment.

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